This document
refers to personal data, which is defined as information concerning any living
person that is not already in the public domain.
The General Data
Protection Regulation (GDPR) which is EU wide and far more extensive than its
predecessor the Data Protection Act, along with the Privacy and Electronic
Communications Regulations (PECR), seek to protect and enhance the rights of EU
data subjects. These rights cover the safeguarding of personal data, protection
against the unlawful processing of personal data and the unrestricted movement
of personal data within the EU and its storage within the EEA.
1 - Your Practice
Moon: Women’s
Health is pleased to provide the following information:
2 - Personal Data
a) For the purposes
of providing treatment, Moon: Women’s Health may require detailed medical
information. We will only collect what is relevant and necessary for your
treatment. When you visit our practice, we will make notes which may include
details concerning your medication, treatment and other issues affecting your
health.
This data is always
held securely, is not shared with anyone not involved in your treatment. To be
able to process your personal data it is a condition of any treatment that you
give your explicit consent to allow Moon: Women’s Health to document and
process your personal medical data. Contact details provided by you such as
telephone numbers, email addresses, postal addresses may be used to remind you
of future appointments and provide reports or other information concerning your
treatment.
b) For marketing
purposes, Moon: Women’s Health may also use the contact details provided by you
to respond to your enquiries, including making telephone contact and emailing
information to you which the practice believes may be of interest to you.
c) In making initial
contact with the practice you consent to Moon: Women’s Health maintaining a
marketing dialogue with you. Moon: Women’s Health do not broker your data and
you can ask to be removed from our marketing database by emailing or phoning
the practice using the contact details provided at the end of this Privacy
Notice.
d) Some basic
personal data may be collected about you from records of our correspondence and
phone calls and details of your visits to our website.
e) Moon: Women’s
Health will only collect the information needed so that we can provide you with
the services you require, the business does not sell or broker your data.
3 - Legal basis for
processing any personal data
To meet our
contractual obligations obtained from explicit Client Consent and legitimate
interest to respond to enquiries concerning the services provided.
4 - Legitimate
interests pursued by Moon: Women’s Health
To promote treatments for clients with all types of health problems indicated
for massage therapy.
5- Consent
Through agreeing to this privacy notice you are consenting to Moon: Women’s
Health processing your personal data for the purposes outlined. You can
withdraw consent at any time by using the email address or telephone number
provided at the end of this Privacy Notice.
6 - Disclosure
Moon: Women’s Health will keep your personal information safe and secure, only
staff engaged in providing your treatment will have access to your client
records. Moon: Women’s Health will not disclose your Personal Information
unless compelled to, in order to meet legal obligations, regulations or valid
governmental requests.
7 - Retention
Policy
Moon: Women’s Health will process personal data during the duration of any
treatment and will continue to store only the personal data needed for eight
years after the contract has expired to meet any legal obligations. After eight
years all personal data will be deleted, unless basic information needs to be
retained by us to meet our future obligations to you, such as erasure details.
Records concerning minors who have received treatment will be retained until
the child has reached the age of 25.
8 - Data storage
All Data is held in the United Kingdom. Moon: Women’s Health does not store
personal data outside the EEA.
9 - Your rights as
a data subject
At any point whilst Moon: Women’s Health are in possession of, or processing
your personal data, all data subjects have the following rights:
-
Right of access - you have the right to request a copy of the information that
we hold about you.
- Right of rectification - you have a right to
correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten - in certain
circumstances you can ask for the data we hold about you to be erased from our
records.
- Right to restriction of processing - where
certain conditions apply you have a right to restrict the processing.
- Right of portability - you have the right to
have the data we hold about you transferred to another organisation.
- Right to object - you have the right to object
to certain types of processing such as direct marketing.
- Right to object to automated processing,
including profiling - you also have the right not to be subject to the legal
effects of automated processing or profiling.
In the event that Moon:
Women’s Health refuses your request under rights of access, we will provide you
with a reason as to why, which you have the right to legally challenge. At your
request Moon: Women’s Health can confirm what information it holds about you
and how it is processed.
10 - You can
request the following information:
-
Identity and the contact details of the person or organisation that has
determined how and why to process your data.
- Contact details of the data protection
officer, where applicable.
- The purpose of the processing as well as the
legal basis for processing.
If the processing is based on the legitimate
interests of Moon: Women’s Health and
information about these interests.
- The categories of personal data collected,
stored and processed.
- Recipient(s) or categories of recipients that
the data is/will be disclosed to.
- How long the data will be stored.
- Details of your rights to correct, erasure,
restrict or object to such processing.
- Information about your right to withdraw
consent at any time.
- How to lodge a complaint with the supervisory
authority (ICO).
- Whether the provision of personal data is a
statutory or contractual requirement, or a requirement necessary to enter into
a contract, as well as whether you are obliged to provide the personal data and
the possible consequences of failing to provide such data.
- The source of personal data if it wasn't
collected directly from you.
- Any details and information of automated
decision making, such as profiling, and any meaningful information about the
logic involved, as well as the significance and expected consequences of such
processing.
11 - To access what
personal data is held, identification will be required
Moon: Women’s Health will accept the following forms of identification (ID)
when information on your personal data is requested: a copy of your driving
licence, passport, birth certificate and a utility bill not older than three
months. A minimum of one piece of photographic ID listed above and a supporting
document is required. If Moon: Women’s Health is dissatisfied with the quality,
further information may be sought before personal data can be released. All
requests should be made to info@mwhealth.co.uk or by phoning
07917 331204.
12 Complaints
In the event that you wish to make a complaint about how your personal data is
being processed by Moon: Women’s Health you have the right to complain to us.
If you do not get a response within 30 days, you can complain to the ICO.
The details for
each of these contacts are:
Anna Glowacka:
Telephone: 07917 331204 or email: info@mwhealth.co.uk
ICO: Wycliffe
House, Water Lane, Wilmslow, SK9 5AF Telephone +44 (0) 303 123 1113 or
email: https://ico.org.uk/global/contact-us/email/
